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Marketplace review

How listings are reviewed

MCOON uses a structured review process to improve clarity, consistency and responsible advertising.

Review does not replace the buyer's own checks and does not amount to a veterinary, legal or identity guarantee.

Review areas

What MCOON looks for

Identity and contact

Clear advertiser and listing information.

Animal details

Age, colour, sex, location and availability.

Health claims

Specific wording and supporting evidence where requested.

Images and presentation

Relevant, current and non-misleading media.

Review process

Before and after publication

Listings may be checked automatically, manually or after a report.

  1. 1
    Submission

    Advertiser supplies required information.

  2. 2
    Review

    MCOON checks presentation and policy requirements.

  3. 3
    Publication or action

    The listing may be published, queried, edited, restricted or removed.

Detailed guidance

Important points to understand

01

Evidence requests

MCOON may request registration, licence or health documents.

02

Corrections

Advertisers may be asked to amend unclear or unsupported wording.

03

Reports

New information can trigger further review.

04

Removal

MCOON may remove content that breaches standards or creates risk.

See something wrong?

Report a listing

Send the listing and details to the MCOON review team.